General Terms and Conditions of Rheinwunder GmbH

Rheinwunder GmbH offers online marketing services (hereinafter referred to as “Services”) as well as software products (hereinafter referred to as “Software”), including AI-powered tools. These software products can be used as standalone services or in combination with other offerings. The use of these services and software is based on the following terms and conditions.

1. 1. 1. 1. Intellectual Property and Damages
            • The client guarantees that they are authorised and hereby authorises Rheinwunder GmbH to use all client logos, trademarks, and website images deemed necessary for the provision of services and additional offerings by Rheinwunder GmbH.
            • The customer is responsible for indemnifying Rheinwunder GmbH regarding access to and use of the content, trademarks, and other aspects of the website.
         2. Customer Obligations
            • The client acknowledges that Rheinwunder GmbH has no expertise in the client’s business area and it is the client’s responsibility to inform Rheinwunder GmbH of any particularities and characteristics regarding their field of activity that may assist Rheinwunder GmbH in the execution of the services.
            • The client agrees to grant Rheinwunder GmbH access to the relevant accounts necessary for the provision of the service for the duration of this agreement (e.g. Google Search Console, Google Ads, Bing Ads, Facebook Ads, AWIN, Belboon).
         3. Rheinwunder Ltd Responsibilities
            • Rheinwunder GmbH is committed to treating all information regarding the client’s website and business as strictly confidential and will not disclose it to any third party, regardless of whether this information has been explicitly marked as confidential, except where such information is already publicly available.
         4. Duration and Termination
            • The term of the agreement begins upon signing the offer and ends with the delivery of the booked services.
            • Each party may terminate this agreement with a 3-month notice period to the end of the month by giving written notice to the other party.
            • Rheinwunder GmbH may terminate this agreement immediately in writing at any time if the website contains content that is illegal, pornographic, racist, offensive, or likely to cause outrage, or that damages the reputation of Rheinwunder GmbH.
         5. Use of the software products
            • Rheinwunder GmbH grants the customer a non-exclusive, non-transferable, and revocable right to use the software for the duration of the contract.
            • The use of the software is solely permitted for the customer’s own business purposes. Any distribution, resale, or sublicensing to third parties is prohibited.
            • Rheinwunder GmbH reserves the right to change, improve, or discontinue software features and content at any time.
         6. Liability for Software and AI-generated Content
            • The content generated by the software (e.g., alt texts or product descriptions) is based on AI algorithms and serves merely as assistance. Rheinwunder GmbH accepts no liability for the accuracy, completeness, or legal compliance of the generated texts.
            • The client is obliged to check all generated content for legal permissibility and content accuracy before use.
            • Rheinwunder GmbH is not liable for direct or indirect damages arising from the use of the software or its results, unless there is intent or gross negligence.
         7. Data protection in software usage
            • The use of the software may require the processing of personal data. In this case, the data processing is carried out by the AI-supported software or external AI services. The customer acknowledges that control over this data processing is not solely the responsibility of Rheinwunder GmbH.
            • Details regarding this are regulated in the Privacy Policy.
         8. Personal
            • No party shall, without the prior written consent of the other contracting party, during the term of the agreement or for one year thereafter, solicit or entice away any consultant or employee of the other party, make them a job offer, or employ them.
            • In the event of a breach of this clause, the defaulting party shall pay the other party an amount equivalent to 6 months’ salary at the current rate of the respective employee or consultant, including benefits.
         9. Payment Terms
            • Invoices are due for payment within 14 days of the invoice date without deduction. Default interest at the statutory rate may be claimed.
            • Accepted payment methods are bank transfer, PayPal, or SEPA direct debit.
            • In the event of payment default, reminder fees and default interest may apply.
            • Advance payments or partial payments may be required, particularly for initial orders or high order values.
         10. Right of withdrawal for digital content
             • Consumers have a right of withdrawal of 14 days for contracts concerning digital content in principle (§ 355 BGB).
             • When booking services on a credit basis (pay-as-you-go), it involves the provision of digital content that is not delivered on a physical data carrier.
             • The right of withdrawal expires prematurely if:
               • the user expressly agrees that Rheinwunder GmbH may begin the execution of the contract before the expiry of the cancellation period, and
               • confirms that by giving this consent, he or she loses the right of withdrawal.
             • This consent is given during the ordering process via a separate checkbox and is required for the immediate provision of the credits.